News and updates about NCS.
New Ryman retirement village fit out
Nurse Call Solutions are excited to be beginning early works on a new site, south of a new "Ryman Healthcare Ocean Grove" in Geelong, Victoria. We will be implementing CareCall3 Nurse Call, Miracle Edge software and smartphone Apps, Never Alone monitoring and...
June News
NCS Australia is excited to win the contract for new Retirement Village in Burwood, Melbourne NCS Australia is excited to win the contract for new Retirement Village in Burwood, Melbourne. We will be installing all Nurse Call, Never alone, Access control, CCTV, MATV,...
Covid-19 Update
Nurse Call Solutions (NCS) has been pleased to provide ongoing essential services to our customers during lockdown. We would like to thank our valued customers for continuing to support our business. As we emerge from lockdown we know that the effects of...
Covid – 19
COVID - 19 Our team at NCS will continue to assist and support our essential services customers 24/7 during the lockdown period. Our Support team is working from home and answering the phones as per usual and our service team are responding to urgent calls. Please...
NCS receives OCEANIA News 2017 New Zealand Business Award
NCS has received the OCEANIA News 2017 New Zealand Business Awards 'Most Innovative Healthcare Communications Tech Provider 2017' Award The awards recognise business leaders in a umber of categories, and NCS was chosen because of our ability to quickly develop...
Do You Really Know Who You’re Dealing With?
Too often, we are being asked to pick up the pieces for customers whose Nurse Call systems are no longer supported by their existing supplier. Unfortunately for some, this can be well before what should be the end of its useful life. As we write this, for example, we...
NURSE CALL – A lot’s changed.
A lot has changed. These simple questions (while not exhaustive) may help you decide whether it might be time to think about your Nurse Call system: Is your Nurse Call system reliable? Are parts readily available? Do you receive prompt service at a fair price? Can...
Important Announcement from Jason Long, MD, NCS Group
We have been providing Nurse Call systems to rest homes, retirement villages, hospitals and medical centres since the 1980’s (and from 2006 as Nurse Call Solutions). AUSTCO NURSE CALL SYSTEMS This is to advise that we are no longer a reseller of Austco Nurse Call...
One Provider, Multiple Solutions
NCS provides a wider range of the key technologies you use every day. These include Nurse Call, security systems, CCTV, access control, master aerial TV, intercom, Wi-Fi, data, PABX and equipment alarms. This means you can pick up the phone and talk to the same person...
Inactivity Sensors
For more vulnerable residents who wish to remain independent, inactivity sensors can be just the thing to provide a little peace-of-mind. Inexpensive and easy to install, they alert through your Nurse Call system just like a call button does and let you know if...
Save time and money with an NCS service agreement
An NCS service agreement ensures maximum uptime of your critical Nurse Call system, minimises risk and guarantees the lowest possible budgeted cost. Achieve lower total cost of ownership via reduced call-out rates and scheduled preventative maintenance. To receive our...
Will your Nurse Call system continue to operate if the power goes down?
If so, for how long? Does your Nurse Call system warn you if/when part of it fails? If you don’t know the answers to these and other equally important questions relating to the overall integrity of your Nurse Call system, talk to your provider. If you’re not sure what...
NCS technology gives dementia patients freedom and movement
In a first in New Zealand, innovative technology will give dementia residents at Whare Aroha Care’s new village freedom and movement.

Ryman Partner profile
This article was recently published in Ryman's Ryman Times. When a Ryman resident rings their call bell, help comes running. Failure of the call bell system is not an option, and Nurse Call Solutions (NCS) is the company that works hard to make sure the bells keep...
Buy or Lease?
There may be no need to put off upgrading your technology or settle for something less. That could cost more in the long run. Talk to us about leasing your Nurse Call, Security and Communications technologies. We can give you indicative pricing and refer you to our...
Total Cost of Ownership
We advise our customers to look beyond just the initial cost of any new technology. Ongoing service and support should also be factored into the total cost of ownership. Naturally, you’ll want to validate the reliability of any technology you’re looking at rolling...
Nurse Call – a lot’s changed (continued, 5)
Apart from the obvious need to have a tool which supports and demonstrates compliance and performance requirements, more and more we see our customers using Nurse Call reporting capability as a proactive tool to help find efficiencies, optimise resources and manage...
Nurse Call – a lot’s changed (continued, 4)
Now, as we discuss Nurse Call, we find ourselves talking more and more about a range of other solutions/technologies which go hand in hand. Some popular and simple examples include wandering/tracking, smoke detectors, inactivity sensors and infra-red bed-exit...
Nurse Call – a lot’s changed (continued 3)
In addition to an increased range of devices for your resident to make calls, there are more options available to receive them. As well as over-door lights, pagers and Nurse Stations, cordless phones and smartphones are increasingly being used as notification...
Nurse Call – a lot’s changed (continued 2)
More choice for your residents. We’re now able to provide a wider range of front-end devices for your residents to call for help. In addition to fixed call points, pendants are a great way to give your residents access to help beyond the precise area defined by the...
Contact NCS today for your Nurse Call, Communications and Security needs


Join us at NCS
As we continue to experience unprecedented growth, we require the services of additional technical staff. Contact us today to find out more about working for NCS.
